Deciphering “gemba”

The principle is simple to understand. However, implementing it requires patience, humility and attention.

Build your performance indicators

How to choose performance indicators? How many? Which ones? Let's measure to pilot effectively!

Reconcile added value and client experience

What's the difference between added value and customer experience? How do they relate? In this article, I will clarify these two terms.

True North : define your vision, mission and strategy

How does the vision differ from the mission? How to define them? How to turn this dream into reality with strategies?

Participative or directive management? Deploy lean culture

To achieve operational excellence, you need to move to a participatory management model. Do you know what is lean culture?

Welcome

Our environment is constantly evolving. Small challenges or major changes, your resilience is the key to your success
As an individual, employee or manager, you care about your performance, but also about your organization and your team. So, don't wait any longer to discover the fundamentals, tools, concrete examples and ideas to help you get into action. Thank you for your visit !

The spaghetti diagram

The spaghetti diagram
The spaghetti diagram is a tool used to provide a clear view of the flow of parts or individuals.

The performance triangle

The performance triangle
How to be successful? Simply by balancing your performance for your organization, your clients and your employees.

5S, much more than a trend

5S, much more than a trend
The 5S is a method of organization of the workspace, based on the visual. How to use them at the office, in the factory or at home?

Identify your value chain

Identify your value chain
Identify what value your bring to your customers, then use some tips to exploit your value chain at its best.

Set a SMART goal

Set a SMART goal
The best way to achieve your goals is to have them well defined ... The simplest technique is the SMART goal.

Problems solving methods : 8D and A3

Problems solving methods : 8D and A3
Everyone knows how to solve problems. But to get rid of it permanently, I propose two approaches.

Deploy your strategy with the X-matrix and the catchball

Deploy your strategy with the X-matrix and the catchball
A visual tool to deploy your strategy into objective and a method to exchange and build on those goals with your team.

Why should you become more resilient?

A resilient organisation is able to overcome obstacles, no matter what they are. The resilience of an organisation is made of the resilience of its team, processes and information systems. That's why, by developing these three aspects, you ensure your long-term success.
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