To work well, you need the right tool. It is possible, but more difficult to hammer nails with a screwdriver. Here you will find posts that describe a methodology, a tool or a technique. With step-by-step explanations, you should be able to quickly try them out and decide if they meet your needs.
A few years ago, I broached the subject of the 3% of employees who put a spanner in the works. Managing non-performance is difficult. So how to do it and first, why even bother? After all, we are talking about 3% or less of your team… Before explaining how to…
Since the dawn of time, humans have shared knowledge using stories. This is an easy way to remember and convey information. No matter how good your idea, if you can’t share it, nothing will happen. A good way to prevent social loafing is to engage people. A good story provides…
Lately I watched a documentary about a potential human mission to Mars. Out of all challenges, the trickiest one is about us: how will astronauts get along, isolated for so long in a confined environment? Neither you nor I will go to Mars soon, but from my experience, the toughest…
Brainstorm is a powerful tool. But like any other tool, it has some drawbacks. Here’s are some tips to get the most of your next brainstorm session.
Virtual or real, meetings can be a major waste. This is due to the multiplier factor: 10 minutes lost for a team of 12 people represents 2 hours of work… In this time of New Year’s resolutions and questioning, here is a little reminder of the basics to get the…
One of the basic tools for process improvement is mapping. It’s hard to get past. But what is the point of mapping? How to choose the right type of mapping? In this article, I go back to the basics and guide you in choosing the most appropriate tool. Why should…
Do you ever wonder how you got to your workplace today, without even remembering stopping at traffic lights? This is the magic of our brain, and the routines deeply embedded in the basal ganglia, also known as the muscle memory. Our brain has two operating modes. Last month, I shared…
For the last 10 years I’ve been writing about operational excellence. I thought that I would have quickly covered the topic, but I realize that it is far from being the case. More than 100 posts later, I still have a list of topics to be addressed that does not…
In the world of quality and continuous improvement the term Six Sigma is often used. True to my objective of deciphering, I present you the method, step by step and tell you in which cases it is the more effective. Six Sigma Principle Formalized by Bill Smith (Motorola) in the…
Having a hard time choosing the right solution for your project? Don’t know what the right decision is? In this article, I will present different methods for making decisions. They can be used both in the professional world and in the personal sphere, for decisions related to your life. The…
